Privacy policy for our Westio guide

About this policy

This privacy policy explains how thewestio.co.uk (“we”, “us”, “our”) collects and uses personal data when you visit the site. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

thewestio.co.uk is an independent information site about the Westio casino. We are not Westio and do not operate any gambling service. We do not hold player accounts, take deposits or process bets. If you register or play with Westio, your data is controlled by the operator and covered by Westio’s own privacy policy, which you should read on its website.

This policy was last updated on 13 October 2026.

What data we collect

Because we are a guide rather than a casino, we collect only a small amount of data.

We do not ask for or knowingly collect bank details, payment card data, identity documents or information about your gambling activity. Our ask-a-question form on the support page answers instantly inside your browser and does not transmit or store anything you type — but please never enter this kind of information into any website form.

Cookies

Cookies are small text files stored on your device. We use:

• Strictly necessary cookies, needed for the site to function and to remember your cookie choice. These do not require consent.
• Analytics cookies, which help us understand how visitors use the guide so we can improve it. These are only set with your consent, and we configure analytics to minimise data, for example by shortening IP addresses where possible.

You can change your cookie choice at any time, and you can block or delete cookies through your browser settings. Blocking necessary cookies may stop parts of the site working properly.

Affiliate links and partner tracking

This guide contains affiliate links, as explained in our terms and conditions. When you click a link to the operator, for example a “Play” button leading to Westio:

• you are passed through a redirect, and the operator or its affiliate network may set its own cookie or attach a tracking reference;
• that tracking lets the operator record that you arrived from this guide so that any commission can be attributed to us;
• this processing is carried out by the operator or affiliate network as an independent controller, under their privacy and cookie policies.

We may receive aggregated or pseudonymised reports from partners, such as the number of sign-ups or deposits linked to our site. These reports do not normally identify you by name, and we do not use them to build profiles about individual visitors.

Why we use your data and our legal bases

Under UK GDPR, we must have a lawful basis for each use of personal data.

Where we rely on legitimate interests, we have considered your rights and expectations and believe the processing is proportionate. Where we rely on consent, you can withdraw it at any time.

We do not sell your personal data, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

How long we keep data

We may keep data for longer if we are required to by law or need it to establish, exercise or defend a legal claim.

Who we share data with

We only share personal data where necessary, with:

• hosting, security and content-delivery providers that serve the site;
• analytics providers (only where you have consented);
• professional advisers, regulators, courts or law enforcement where required by law.

These providers act on our instructions and are bound by contracts requiring them to protect your data. As explained above, affiliate partners process click-tracking data under their own policies.

International transfers

Some of our service providers may store or process data outside the UK, for example in the European Economic Area or the United States. Where this happens, we make sure appropriate safeguards are in place, such as a UK adequacy regulation, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.

Security

We use reasonable technical and organisational measures to protect personal data, including encrypted HTTPS connections across the whole site, access controls on the tools we use and limiting who can access server logs. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to keep risks low and to respond promptly to any incident.

Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you;
• rectification of inaccurate or incomplete data;
• erasure of your data in certain circumstances;
• restrict our processing in certain circumstances;
• object to processing based on legitimate interests;
• data portability, where processing is based on consent or contract and carried out by automated means;
• withdraw consent at any time, where we rely on consent.

To exercise any of these rights, please contact us through the form on our support page. We may need to confirm your identity before acting on a request, and we will normally respond within one month. Requests are free unless they are clearly unfounded or excessive.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk. We would appreciate the chance to resolve your concern first.

If your question concerns data held by Westio, such as your account, deposits, withdrawals or verification documents, you will need to contact Westio directly. Our KYC verification guide explains what Westio typically asks for and why.

Children

This site is intended only for adults aged 18 or over in the UK. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact us and we will delete it. If gambling is affecting you or someone you know, our responsible gambling page lists free, confidential support.

Changes to this policy

We may update this privacy policy from time to time, for example if we change the tools we use or the law changes. The latest version will always be on this page with its “last updated” date. If we make significant changes, we will highlight them on the site.

Contact

We do not publish a postal address or email address for this guide. For any privacy question or request, please use the contact form on our support page and mark your message “Privacy”.